Return & Refund Policy

• Eligibility for Returns You may request a return within 30 days after you receive the items. Products must be unused, unwashed, undamaged, with original tags and packaging intact. Clearance items, personalized/custom clothing cannot be returned or exchanged.

• Return Process Contact our customer service first to get a return authorization. Do not send back items without prior approval. Our team will send you return instructions once approved.

• Return Shipping Cost If the return is due to our error (wrong item, defective product, size/color mismatch), we will cover return shipping cost. If you return items for personal reasons (change of mind, unsuitable size), you need to bear the return shipping fee.

• Refund Timeline After we receive and inspect your returned goods, refunds will be processed within 3–7 business days. The fund will be returned to your original payment account. Bank processing delays may apply.

• Partial Refund Partial refunds may be offered for items that cannot be returned, such as slightly damaged goods agreed by both sides.

• Refusal of Return We reserve the right to refuse returns if products show signs of wear, stains, missing tags, or damage caused by improper use.